Who Owns Grosvenor Casino
We had high expectations for this one, but you can’t assume that a brand is as savvy about internet gaming as they are about the land-based scene.
Have brought the same expertise and skill set to the online casino world?
Established in 1970, Grosvenor Casinos (formerly County Clubs) is a UK-based chain of over 50 casinos located in major towns and cities across the UK with two sister casinos located in Belgium. In 2010, the group had an active membership of 1 million customers across its 35 UK clubs under the Grosvenor brand. The Grosvenor family ancestry can be traced back almost 1,000 years, while its association with London property began over 340 years ago - in 1677 - when land to the west of the City of London came into the family following the marriage of Sir Thomas Grosvenor to Mary Davies.
Find out by reading our review!
Page Contents
- 1 Welcome Offer & Sign Up Bonus
- 2 Games Available
- 3 Slot Games
- 5 Who Owns Grosvenor Casino?
- 7 Payment Methods and Withdrawals
Welcome Offer & Sign Up Bonus
At the moment you can get a £20 casino sign up offer when you join and play on the site.
First of all, you must sign up and make your initial deposit matching a minimum of £20, but once this task is complete (and it takes mere moments, trust us) you get an instant reward!
As part of the welcome offer, you’ll get a great bonus in your account to spend as you please. There are wagering requirements, so make sure you check terms and conditions on site to be sure you can follow these, but they are better than most.
As long as you meet the Grosvenor Casino age limit and are a new player, it’s all fairly simple, plus you’ll have no trouble finding fun games to spend it on.
They know that once you try the games then you’ll want to come back for more, which is why they think it’s worth giving you an easy-to-grab bargain when trying it out.
Existing Players
There are an array of further 2021 promotions to enjoy as you become a regular player.
On selected days the hosts of the live casino options will give out generous bonus rewards – all you have to do is play and get lucky. There’s also usually a ‘game of the week’ where you get a chance to double your Play Points with the chosen game.
If double deals impress you then new players get the chance to double the odds on their first sports bet, so it’s always worth looking out for this kind of offer.
If you want to get more for less, then their jackpots and occasional giveaways are just incredible; see the promotions page for a selection worth going for.
There are also rewards for longtime customers, with Grosvenor Casino bonus code offers exclusive to members.
You’ll want to sign up sooner rather than later if you keep playing, to enjoy more of those loyalty rewards!
Games Available
You’ll want to decide which online casino games to play when you’ve used your Grosvenor Casino bonus codes and you won’t be stuck for choice. You can choose from card and table games, Video Poker or live play, exploring each category on the designated pages.
Owned by The Rank Group, the brand brings their extensive experience in the gambling world to help create exactly what players are looking for in a provider.
The online casino classics like 3 card brag online are carefully selected to keep you entertained in traditional style or with a twist. You can find out all about this in the rest of our Grosvenor Casino review.
They turn to a few major providers to get all the popular choices together and use high-class software to help you view it in unbeatable quality on one of the best casino sites.
There are plenty of amazing real cash prizes to take a shot at, then speedy withdrawal times when getting your hands on the winnings.
This site has got the basics covered with classics like Roulette, Blackjack and 3 Card Brag, all with different options to maintain your interest.
Some sites may outdo them with a longer list of options, but you’re unlikely to tire of the best of the best, which is what’s on offer here.
With a live casino all of its own, you can get lost in a world of instant thrills and like-minded players. They offer a good variety of casino games compared to most live play providers, including some of the best Baccarat features, Roulette and Stud Poker.
More Features
There are also online scratch cards which you can enjoy as a fun and quick activity. At Grosvenor Casino, entertainment is what it’s all about, so whatever you go for you can expect to have an exciting time.
The unique versions and welcoming dealers will always keep you entertained, so there’s no reason you won’t soon be frequenting here on a regular basis.
Slot Games
So the famous casino is one you could visit in most locations across the nation but when it comes to bringing it to our homes by simply loading it onto our phones and devices it becomes even easier to find the top Grosvenor slots games.
What’s fantastic is that new and existing customers get the chance to experiment between all of their platforms, they are gaming giants and this means that there are sports, slots and Grosvenor casinos.
Concentrating on the slots, the site has an endless catalogue of fun slot games, each that boast a different type of bonus, jackpot and way to win. If you’re into colourful and vibrant games sure to keep you on your toes, then it’s time to spin away on the classic slots and lesser-known games.
We had a play on some of their games, the popular ones are much the same to other slot websites but they also have slots we have never tried before such as:
- Dancing Dragon
- The Lucky Wizard
- Temple of Gold
Free Slots
They have an array of games each with their own rules and ways to win big, but if you’re unsure then visit the site and play the demo play. This way you don’t have to stake any money and you can see what it’s all about before making a deposit.
As you reach the Slots & Games page you will see that it’s broken down into sections that include featured, new, jackpot, in club and top 20.
There are many slot sites with no deposit games, and you may be able to find Grosvenor free slots depending on which 2021 promotions are available at the time.
It’s good to look out for these deals as you can save your own money and still try the games and features.
Grosvenor Casino App
As this modern era has us all glued to our phones and busier than ever, more and more people turn to mobile casinos. It’s a great way to slot some thrills, fun and chances at winning real money into your everyday downtime, whether that’s on the daily commute or waiting at a bar with friends.
Not all sites are optimised to be used on smaller devices, however, or don’t keep to the same high standards as they do for desktop play.
Most of the major smartphone devices are supported, and the games selection remains top notch.
The Grosvenor Casino app can be downloaded from Google Play for Android or tablets and will upgrade your experience with cool features. You may find it most convenient to just open the browser and get playing though, as there aren’t any serious loading time issues to contend with.
Who Owns Grosvenor Casino?
Grosvenor Casino is owned by Rank Digital Gaming (Alderney) Limited.
Licensing
They are licensed by the UK Gambling Commission and Alderney Gambling Control Commission.
Licensed by the UK Gambling Commission, they haven’t just lived up to their strict security standards but gone further with the latest technology to make the safety of your details a priority.
Software
Grosvenor Casino is powered by the below software providers:
- Playtech casino
- NetEnt casino
- Ash Gaming
- Cozy Games
- Bally
- IGT
- WMS
- NextGen Gaming
- Realistic Games
- Blueprint Gaming
- Endemol Games
- Barcrest Games
- Novomatic
- Amaya
- Yggdrasil
Payment Methods and Withdrawals
The banking options include:
- Debit Cards
- PayPal online casinos
- PaySafe Card online casinos
It’s all pretty easy to use and online withdrawal time seems to usually be within 24 hours, so those winnings will be with you remarkably swiftly.
Is this Site Secure?
They state on-site that your details will never be sold on to a third party and they use market-leading technology including SSL encryption, to ensure you are better protected.
The transparent process is reinforced by their reputation within the industry, as a friendly and reliable provider who work to resolve any issues quickly.
Customer Service
If you would like to speak to the Customer Service team, they can be contacted through live chat or telephone.
To speak on live chat, just click ‘Start Chat’. If you would like to call the customer support team, their phone number is
Sister Sites
Here is a full list of Grosvenor Casino locations throughout the UK:
The Grosvenor Casinos are a superb place for entertainment and there are many to choose from in the UK.
Summary
It’s no wonder they’ve been awarded titles, like ‘Casino Operator of the Year’, this place gets everything right in our Grosvenor Casino review.
Their popularity is easily explained by the multitude of easy-access entertainment on offer. As they come up to a decade of growing the online side of things, it just keeps getting better.
The game selection can’t be faulted and the live dealers offering bonus rewards will add to the thrills. The mobile casino equals this, by being just as much fun and easy to navigate while you’re out and about.
Thanks to the Grosvenor Casino bonus code for 2021, you won’t have to spend much to reap the major rewards! Go and check it out now to find out for yourself!
| Industry | Gambling |
|---|---|
| Founded | 1970 |
| Headquarters | |
Number of locations | 53 |
| 6,349 | |
| Parent | The Rank Group |
| Website | grosvenorcasinos.com |
Established in 1970,[1]Grosvenor Casinos (formerly County Clubs and Grosvenor Clubs) is a UK-based chain of 53 casinos located in major towns and cities across the UK, with two unbranded sister casinos located in Belgium. Grosvenor Casinos is owned by The Rank Group who operate exclusively in the casino, bingo and online gaming industries across Belgium, Spain and the UK.
As of June 2014, revenue was reported at £391.2m, with an operating profit of £56.8m - coming from a total of over 1.7 million customers per year.[2] Of these 1.7 million customers, over 8.5 million customer visits occur every year. The Grosvenor casino network currently employs over 6,300 employees across the UK. Their online casino hosts over 250 games with themes spanning from traditional roulette, blackjack and poker - to the more modern slot styles and live gaming. Grosvenor are licensed and regulated by the UK Gambling Commission.[3]
Originally ‘County Clubs’, the casinos came to be known as ‘Grosvenor Clubs’ and in 1969 on 2 January, Grosvenor Clubs officially changed name to ‘Grosvenor Casinos’.
Grosvenor Casinos is currently the shirt sponsor for Fulham F.C. Grosvenor signed a deal to become the London club's main team partner in July 2017.
History[edit]
Acquisition of the Ricoh Arena casino[edit]
In April 2009 Grosvenor purchased the casino inside the Ricoh Arena complex in Coventry for £650,000.[4]
Leaving the British Casino Association[edit]
During 2009, Grosvenor Casinos announced they were leaving the now defunct British Casino Association (BCA). The BCA existed to promote casino best practice and influence UK government legislation surrounding gambling. Reportedly the BCA began to fail in promoting and improving the casino industry, and once annual membership fees were raised to £140,000, it saw the departure of Grosvenor, just as the large Gala Coral Group had withdrawn in October 2008.[5]
Loyalty card scheme[edit]
In May 2012, the first roll out of a new plastic card service in Grosvenor Casinos was implemented with ‘Grosvenor Play Points’ entering 35 casinos across the UK. This came as a result of the Grosvenor Casinos and Play Points brands merging to create one loyalty card.[6]
Gala takeover[edit]
Grosvenor Casinos completed their takeover of 19 casinos from the Gala Coral Group across the UK on 12 May 2013 [7] making them the largest casino network in the UK. A similar deal to acquire 23 casinos from Gala had previously stalled in 2012 due to a decision by the Competition Commission and OFT.[8] The revised deal in 2013 saw 4 casinos removed from the agreement.
Redtooth partnership[edit]
On 28 April 2014, Grosvenor Casinos announced a two-year partnership with the world's largest live pub poker tournament group Redtooth Poker. Grosvenor Casinos hosted the regional and national UK finals and online events. The move integrated Redtooth Poker and Grosvenor's own poker tournament, the Grosvenor UK Poker Tournament (GUKPT).[9]
Live events[edit]
On 25 March 2011, Grosvenor Casinos announced they were to host new poker event called the Goliath. Designed to attract up to 1,500 players, the Goliath had an initial buy-in at £100 + £20 and offered a guaranteed prize pool of £100,000, with 25% of the registration fee going to the Marie Curie Cancer Care charity.[10] The most recent Goliath event in 2014 became the largest poker tournament ever held outside of the US with a total of 3,394 players entering.[11] For the 2015 event Grosvenor estimate over 4,000 participants will enter.[12]
Grosvenor employees also played the highest poker tournament on record at the top of Mount Snowdon in September 2011. The 3,500 ft. stunt was attempted to raise money for the Marie Curie Cancer Care charity, with a total of £11,000 being collected.[13]
Controversy[edit]
In December 2006 staff walked out of four Grosvenor Casinos in London in a dispute over pay increases.[14] A month later, around 300 workers went on strike over the same ongoing dispute.[15]
In September 2014 Northern Ireland's Social Development Minister, Nelson McCausland, dismissed the idea that a Grosvenor Casino could open due to the ongoing ban on casinos.[16]
Technology[edit]
In November 2011, Grosvenor installed software that would spot cheating at roulette tables. Developed by Ipsotek, the software detects a cheat called 'top-hatting', as well as detecting cheating after 'last bets' has been called. The software is linked to CCTV cameras monitoring the table at all times.[17]
In October 2012, Grosvenor introduced a new product to the casino industry, Pinball Roulette machines. The new machine offers single player roulette game and the ball is launched by a pinball-style trigger into the wheel. The main feature of the product is that it offered the player control over when they wished to spin the ball. Thirty of the machines, developed by Austrian Gaming Industries, were installed at 22 clubs across the UK.[18]
During November 2013, Evolution Gaming joined Grosvenor Casinos to create a ‘Live Casino’ targeting players on their online casino.[19] The games include blackjack, roulette and baccarat and are available 24hrs a day, 7 days a week. The live game system is designed to produce an environment more closely matching a real casino experience.
In July 2013, Grosvenor Casinos in London, Reading and Coventry created the world's first multi-site cloud casino experience called the IGT Cloud. The new technology offers analytical reporting tools which offer insight into product performance on a game-by-game basis. Operators can remotely change the games on the floor to provide a more customized gambling experience.[20]
Grosvenor Casinos partnered with Tensator in 2014 to create virtual casino hosts. The Tensator Virtual Assistant Ultra stands 50 cm x 50 cm and replicates a live game in real time. The assistant also offers a range of information for players and other frequently asked questions.[21]
In February 2014, The Rank Group and Grosvenor Casinos joined with Jumio to use their Netverify solution. This was integrated into the casino's online database and is designed to provide customers with a more efficient identification procedure. Customers are required to scan their passport or driving license via their device camera, and Netverify then authenticates it using a range of security features.[22]
In November 2016 Grosvenor Casinos has confirmed the launch of new sports betting offering for its online and land-based players.[23]
Grosvenor awarded TCS John Huxley a new 3-year deal to service and maintain their gaming equipment across the UK, starting February 2015.[24]
Awards[edit]
International Gaming Awards[edit]
Grosvenor and Rank were awarded the 'Casino Operator of the Year' award at the 2013 International Gaming Awards.[25] Rank Group were awarded the 'Socially Responsible Operator of the Year Land Based' award in 2014 and 2015.[26][27]
Women in Gaming Awards[edit]
Grosvenor Casinos’ HR team were awarded Team of the Year at the Women in Gaming independent annual awards in June 2012. The team, led by Fiona Regan Head of HR, were awarded for their successful Hearts and Minds initiative, which focused on internal and employee recognition.[28]
In 2014 they won the same award whilst also picking up the Inspiration of the Year award.[29]
References[edit]
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Rank - Grosvenor Casinos'. Rank.com.
- ^'Gambling Commission'. Gambling Commission.
- ^'Sold Ricoh casino in £1m revamp'. BBC News.
- ^'Casino operator's withdrawal leaves trade body floundering'. Financial Times.
- ^'Grosvenor Casinos places bet on Plastic Card Services'.
- ^'Mecca Bingo owner Rank buys Gala casinos for £205m'. BBC News.
- ^'Rank takeover of Gala sent to Competition Commission - BBC News'.
- ^'Redtooth wins at Grosvenor Casino'. The Star.
- ^'1,500 Runner Grosvenor Goliath Announced in Coventry'. UK Poker News.
- ^'World poker: Goliath smashes record for biggest poker tournament held outside US'. The Mirror.
- ^'Goliath Poker Tournament 2015'. Retrieved 14 July 2015.
- ^'Stakes are high for Snowdon poker'. Wales Online.
- ^'Casino staff to strike in row over pay deal'. The Guardian.
- ^'Casino staff walk out over pay'. BBC News.
- ^'Nelson McCausland says casino ban will not be removed'. BBC News.
- ^'Casino cheats snared by smart camera system'. New Scientist.
- ^'G Casinos get pinball roulette'. InterGame.
- ^'UK – Evolution doubles Grosvenor's online live dealer offer'. G3.
- ^'Grosvenor Casinos to manage gaming machines from the cloud'. TechWorld.com.
- ^'Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos'. Tensator.
- ^'Rank identify Jumio as new partners'. SBC News.
- ^'Grosvenor Casinos launches new sportsbook with Kambi'. SBC News. 16 November 2016.
- ^'Grosvenor contract for TCS John Huxley'. SBCnews. Luke Massey InterGame.
- ^'IGA Winners 2013'. Gaming-Awards.com.
- ^'IGA Winners 2014'. Gaming-Awards.com.
- ^'IGA Winners 2015'. Gaming-Awards.com.
- ^'Grosvenor Casinos HR team wins prestigious award'. InterGame.
- ^'WIG Winners 2014'. Gaming-Awards.com.