Thebigfree

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Our Big Idea on how to support and empower our community

Frequently Asked Questions

Where Is the store located?

The Big Free Bookstore is located at Military Circle Mall in Norfolk, Virginia. Park near Ross and enter underneath the large metal Military Circle Mall sign and enter. Turn left when you walk past The Pink Roller and you will find our store on the left next to DTLR and across from EZ Work Boxing studio.

what’s the catch?

There is no catch. We have all felt the impact of the last year. With so many uncertainties, we wanted our community to know that no matter what, quality books and educational literature would be readily available to them at no cost. That’s it.

What are the rules?

We ask customers to use the honor code system by following these guidelines:

  • Two books per person, per household (not all members of the household need to be present).

  • Visit up to two times per week.

  • Tell people about us!

We ask that customers not shop for their extended families (but definitely encourage them to come see us!) classrooms/daycares/youth serving initiatives (don’t worry, we have another awesome program for this), or to sell and/or destroy.

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Do you carry books for all ages?

Inline with our mission to promote children’s literacy, the majority of our books range from young adult novels all the way down to baby books! We do have a small adult contemporary section, because we know one of the best ways to get kids to read is to have them see their loved ones reading!

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Do you accept donations?

Yes! Monetary donations are never expected, but graciously accepted! It’s expensive to give things away for free! Your support helps us pay for general operations such as rent, utilities, resources, and our dedicated staff. Don’t worry, we maximize every donation made to our organization with more than 97% going directly to our programs. Can’t make a monetary contribution but still want to make a HUGE impact? Here are a few FREE things you can easily do that generate support:

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  • Like us on social media (@reachreads & @thebigfreebookstore)

  • Share our page, posts, fundraisers, and events

  • Use our hashtags #TheBigFreeBookstore #LiteracyisfREADom #REACHreads

  • Subscribe to our mailing list

  • Tell your friends and family about us

  • Donate gently loved books

  • Hold a book drive

  • Talk to your company about making a corporate gift

  • Encourage city officials to support our initiative in your city

When are you open?

Starting January 2021, the bookstore will be open during mall hours (Monday-Saturday, 11am-8pm, Sunday 12pm-6pm).

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how are you funded?

The Big Free Bookstore is currently funded by our community. We are seeking corporate partnerships, government support, collaborative grants, and other opportunities to create a sustainable and reproducible model that supports all equitably. Please reach out if you have ideas!